Frequently Asked Questions

KNets offers dedicated servers, colocation, rack rental, BGP/VPN/CDN network solutions, firewall/WAF/SSL/backup security services and a 24/7 managed NOC.

We deliver our services from two locations in Türkiye (Istanbul and Ankara) and one in Germany (Frankfurt), all within operator-neutral data centers.

Operator-neutral data centers are not tied to a single internet service provider. From within these data centers, KNets delivers your solutions with multi-carrier connectivity, high availability and optimal routing — keeping performance and continuity at the highest level.

We provide our services with a 99.99% availability target backed by an SLA.

You can access the customer management panel at msdijital.com. The "Customer Login" link on our site redirects you to the panel.

Yes. Domestic locations are operated in compliance with KVKK, and the Germany location with GDPR requirements.